Effective Date: 2 February, 2025
Last Updated: 26 January, 2026
Who we are
At Rejuven Health LV (“we,” “us,” “our”), we respect your privacy and are committed to protecting the personal information you share with us through https://rejuvenhealthlv.org/ (the “Website”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.
This policy applies only to information collected through the Website and does not replace or modify our HIPAA Notice of Privacy Practices, which governs how we use and disclose Protected Health Information (“PHI”) in compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
By using our Website, you agree to the terms of this Privacy Policy.
Information We Collect
a. Personal Information
We may collect personal information you voluntarily provide when you interact with us, such as when you:
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- Fill out contact, appointment, or inquiry forms
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- Sign up for newsletters or updates
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- Communicate with us by phone, email, or messaging
This may include:
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- Name
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- Email address/Phone number
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- Other information you choose to provide
How We Use Your Information
We use information we collect to:
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- Respond to your inquiries and provide services you request
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- Schedule appointments and communicate about your care
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- Send you newsletters, updates, or informational content (with your consent)
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- Improve our Website and service offerings
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- Analyze usage trends and Website performance
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- Comply with legal obligations or protect our rights
We do not sell your personal information to third parties.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
HIPAA Compliance and Protected Health Information
Rejuven Health LV is a covered entity under HIPAA. Any Protected Health Information (PHI) submitted through the Website is:
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- Used and disclosed only as permitted by HIPAA and applicable law
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- Protected using administrative, technical, and physical safeguards
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- Accessible only to authorized personnel and service providers
Your rights regarding PHI—including access, amendment, accounting of disclosures, and restrictions—are described in our HIPAA Notice of Privacy Practices, which is available upon request.
Disclosure of Information
We may disclose information:
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- To healthcare providers and staff involved in your care
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- To third-party service providers who support Website operations (subject to confidentiality obligations)
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- As required by law, regulation, court order, or legal process
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- To protect the rights, safety, or property of Rejuven Health LV or others
All disclosures of PHI are made in compliance with HIPAA requirements.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve performance and analyze usage. Cookies do not collect PHI. You may control cookies through your browser settings. For more information, please review our Cookie Policy.
Data Security
We implement reasonable and appropriate safeguards to protect personal and health information collected through the Website. While we strive to protect your information, no method of transmission over the internet is completely secure.
SMS Communications Policy
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Appointment reminders
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Appointment confirmations
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Scheduling updates
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Prescription refill notifications
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Billing notifications
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Limited clinic announcements
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Occasional health-related information or promotions (if applicable)
Consent to Receive SMS Messages
Message and Data Rates may apply. Message frequency may vary.
You can STOP messaging by sending STOP and get more help by sending HELP.
How Consent is gathered
Patients may consent to receive SMS messages from Rejuven Health through the following methods:
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By completing and submitting the Contact Us form on our website and providing a phone number.
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By completing an Appointment Request form and providing a phone number.
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By completing online patient intake forms and agreeing to be contacted.
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By verbally opting in during registration and confirming their phone number for SMS communications (if applicable).
Privacy and Data Protection
We value your privacy and are committed to protecting your personal health information.
SMS opt-in data and consent will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
Children’s Privacy
The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If such information is identified, it will be deleted in accordance with applicable law.
Your Privacy Rights
Depending on applicable law, you may have the right to:
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- Request access to your personal information
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- Request corrections or updates
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- Request deletion of non-PHI personal data
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- Opt out of non-essential communications
HIPAA-specific rights related to PHI are governed by our Notice of Privacy Practices..
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.Consent to SMS MessagingIf you provide your phone number through our website forms, you may receive SMS text messages from Rejuven Health, including appointment reminders, service updates, account notifications, and promotional or marketing messages.