Help & FAQ
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Help & FAQ
General Question
We provide comprehensive healthcare services including primary care, mental health treatment, and substance abuse disorder support. Our goal is to address all aspects of your health in one convenient location.
Yes, we offer telehealth consultations to provide you with care from the comfort of your own home. These services are available for both existing and new patients, covering primary consultations, follow-up appointments, and mental health counseling.
Please ensure you have a stable internet connection and a device with a camera and microphone. Before your appointment, you will receive a link and instructions on how to connect with your healthcare provider.
We accept a wide range of insurance plans. Please contact our office directly at (702) 285-8311 or check our website for the most up-to-date list of accepted insurance providers.
If your insurance provider is not listed, please call us at (702) 285-8311. We can discuss alternative arrangements and help you understand your options, including out-of-pocket costs.
Most insurance plans cover mental health services. We recommend contacting your insurance provider to verify coverage specifics under your plan. Our staff can assist with pre-authorization and help you navigate your benefits.
Yes, our clinic offers treatment for substance abuse disorders. We provide personalized care plans that may include counseling, medication-assisted treatment, and support groups.
You can schedule an appointment by calling our office at (702) 285-8311 or by visiting our website and filling out the appointment request form. We offer flexible scheduling to accommodate your needs.
Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer your slot to another patient in need of care.
The safety of our patients and staff is our top priority. We adhere to all CDC guidelines for healthcare facilities, including enhanced cleaning protocols, social distancing measures in waiting areas, and mask requirements for staff and patients.
